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Customer Value

Efficiency

Effectiveness

Profitability

Red Sticky Note displaying the Lean Engineering method and value for businesses.

The LeanEx Way

"Lean Thinking" is infused into the business culture, where the people doing the actual work are empowered to lead improvements based on their own experiences as well as the voice of the customer (VOC); cultivating an environment of sustainable growth by aligning customer satisfaction with employee fulfillment.

"Excellence is the gradual result of always striving to do better." - Pat Riley

Pursue Your Excellence

LeanEx provides a number of services that help to accelerate your potential in achieving Process, Operational & Business Excellence.

An image about the synchronized outcome of the Business Excellence Consulting.
Excellence Diagram explaining the outcome of Business Excellence Consulting.
An image about puzzle to explain pert of the Business Excellence Consulting methodes; Process Excellence (PEX).

 Process Excellence (PEX) 

Process Excellence is not only a methodology to replace antiquated processes, it is an overall strategy for improving the way that businesses create "customer value" throughout the entire value stream.

 

The primary goal is to deliver consistent value through the continual eradication of waste (via Lean) and the establishment of stability within the processes.

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PEX Services:

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  • Business Process Optimization (BPO)

    • Current state to target state flowchart

    • KPIs / Service Level Agreements

    • Voice of the Customer (VOC) integration

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  • Value Stream Mapping (VSM)

    • Holistic value chain and gap analysis​

    • Resource and information roadmap

    • Opportunity discovery and prioritization

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  • Lean Management System​​

    • Cross-functional team alignment

    • "Lean Thinking" inspiration

    • Waste identification and elimination

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  • Change Management

    • Employee empowerment focus group sessions

    • Prosci 4P Exercise

    • Communication / Coaching plan

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An image about puzzle to explain pert of the Business Excellence Consulting methodes; Operational Excellence (OpEX).

 Operational Excellence (OpEX ) 

Operational Excellence embodies the cultural aspect of the business on how people and resources optimally fuse together with the processes to generate an environment of perpetual improvement.

 

OpEx outlines the company’s direction, pinpoints and mitigates the risks during pursuit, manages changes along the way and drives overall business performance.

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OpEX Services:

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  • Kaizen "Continuous Improvement" Events​

    • Six Sigma (DMAIC) methodology

    • 7 QC Tools utilization

    • Gemba practice

    • Risk identification and mitigation

    • A3 problem solving execution

    • Control plan / SPC implementation 

    • Lean sustainability

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  • Visual  Management

    • 5S +1 (Safety)​ standardization

    • Kanban application

    • Balanced scorecard

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  • KPI Performance Dashboarding​

    • Progress reporting using KPI metrics

    • Consistent dissemination of information

    • Real time performance broadcast

    • Data-Driven Decision-Making (DDDM)

An image about puzzle to explain part of the Business Excellence Consulting methodes; Business Excellence (BEX).

 Business Excellence (BEX) 

Business Excellence is a holistic outlook of the entire company in the context of the larger business ecosystem.  It embodies both PEX and OpEx with the aim of achieving outstanding results.

 

Comprised of the overall business strategy, investor, customer, partner, and stakeholder communication, BEX ensures the continuous progress of the company.

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BEX Services:

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  • Lean Enterprise Transformation

    • Value-driven mission

    • Company objectives

    • Stakeholder requirements 

    • Solution design and validation

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  • Total Quality Management (TQM) Strategy

    • Customer-centric mindset

    • Stakeholder engagement

    • Effective resource allocation​​

 

  • Center of Excellence (COE) institution

    • ​Cross-functional collaboration

    • Sponsorship securement

    • Network of change ambassadors

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  • ​Leadership through coaching

    • Agile and adaptive guidance

    • Lean continual education program

Ready to navigate towards Excellence? 

Let LeanEx guide the way.  Contact me today to set up a free consultation.

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